Payment Policy

Last updated: June 10, 2026

This Payment Policy explains how Adam Parfümerie (“we”, “us”) collects payment for orders placed through our website and related channels. By placing an order, you agree to the payment terms below.

Currencies and prices

All prices displayed on our store are in Euros (EUR) unless otherwise stated. Prices include applicable VAT where required by law. We reserve the right to correct pricing errors before your order is accepted; if an error affects your order, we will contact you before charging your payment method.

When you are charged

Payment is generally authorised or captured when you complete checkout, depending on your payment provider. For some payment methods, a pre-authorisation may appear first; the final charge may settle under a slightly different descriptor from your bank or card issuer.

Accepted payment methods

We accept the payment methods shown at checkout (for example, major credit and debit cards and other options we enable from time to time). Availability of a specific method may depend on your country, bank, or device.

Security

Card and payment details are processed by reputable payment service providers using industry-standard encryption. We do not store your full card number on our servers. Always use a secure connection and keep your account credentials confidential.

Failed or declined payments

If payment fails, your order will not be confirmed. You may retry with another method or contact your bank. Repeated failed attempts may be blocked for fraud prevention.

Refunds

Approved refunds are returned to the original payment method where possible. Timing depends on your bank or card issuer and may take several business days after we process the refund.

Invoices and records

Where applicable, order confirmations and receipts are sent to the email address you provide at checkout. Retain these for your records. For billing questions related to a specific order, please contact us through our Contact us page and include your order reference.

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